This package has been designed to coach new users when getting started
before committing to any specific subscriptions. The Startup Coach
package is offered at USD 6.500 / EUR 5.000, and provides the
following services:
3 days on premise analysis of your information
logistics requirements and support in the generation of a component,
license and deployment strategy.
- 3 months of technical support.
- Access to your designated eccenca coach 3 times in 3 months for three 1 hour calls.
This package has been designed to boost your first eccenca project,
with the very minimum level of services provided. The Accelerator
package is offered at USD 7.500 / EUR 5.500 and provides the following
services:
5 days on premise analysis of your situation, architecture
evaluation, sizing and performance analysis, best practice exchange,
component assessments and deployment strategy development
- 5 days of onsite coaching.
- 1 month of technical support.
- Access to your designated eccenca coach for two 1 hours calls.
This package has been designed to ensure the success of your first
eccenca project, or any follow-on project. The Open Assignment package
is starting at USD 15.000 / EUR 11.000, and provides the following
services:
- 2 seats in any eccenca 2 day public training class.
- 3 months of technical support.
- Access to your designated coach twice for 1 hour calls during a 3-month period.
- 8 days onsite consulting provided by designated coach (travel not included).
- 1 coupon of USD 5.000 / EUR 3.500 for a Gold or Platinum subscription.
Enterprise Search and semantic data analysis experts are available for
onsite consulting projects requiring advanced architectural
expertise, or extension of the eccenca Platform. Information logistics
experts are available at a daily rate of 2.000 USD / 1.750 EUR, plus
expenses.
Ongoing Coach is a program that provides access to a designated coach
who can be reached by email or phone anytime during regular business
hours, and is available for onsite visits for 2 sessions every
quarter. A session can be up to 3 days in duration. This Semantic
Enterprise and Enterprise Search Expert only works with a maximum of 3
customers at a time, helping guarantee the success of your projects
through continuous review and knowledge transfer. The Semantic
Enterprise and Enterprise Search Expert can also help customers build
their own Semantic Enterprise and Enterprise Search Center of
Excellence (CoE). Our experience has shown that CoE's are a key success
factor in your semantic enterprise strategy.